Security is a central and integral part of our operations and is weaved into every aspect of our business. We recognize the importance of keeping all information secure and that it is vital to guard against threats such as hacking, viruses, denial of service, brute force, spoofing/splitting/smuggling, session hijacking, injections, cross-site scripting, and numerous other threats.
Achilles utilizes Amazon Web Services (AWS) to store and secure our client's data. AWS is ISO 27018 compliant. For more information regarding AWS security, please visit AWS Cloud Security.
Please note that Achilles does not store credit card information or Personally Identifiable Information (PII).
Please create a Support Ticket.
You will receive an email within 24 hours of completing your enrollment. If you have not received the email, please check your spam folder and if it has not been received, create a Support Ticket.
All documents are updated within 48 hours of submission. If your account has not been updated, please create a Support Ticket.
If your company has been notified that it is Non-Compliant for your CBRE/ACS risk assessment, the first step is to log into your company's Veritas Supplier Portal and view the current risk aassessment for your company. By reviewing the assessment, you will know exactly why your company has failed the risk assessment. Depending on the deficiency, it may be correctable. If you require further clarification regarding the deficiency, please create a Support Ticket.
This Supplier Risk Assessment Program is a key component in how companies manage supplier risk. To effectively manage risk to CBRE/ACS, the program requires certain types of information, such as certificates of insurance, be collected. While you may have provided your client such information previously, your client is requesting your active participation in the program to better align it with supplier risk management industry best practices.
There is a cost to obtain the information required to ensure your company’s financial stability and compliance with federal laws as well as for the collection and management of your company’s documentation such as insurance certificates and tax documents. CBRE/ACS is requesting that its suppliers share in the expense as a cost of doing business.
In most cases, participation in the CBRE/ACS risk assessment program will allow you to continue to conduct business with your CBRE/ACS as an "Approved Supplier". Our secure web based system provides you with an easy method of providing the essential documents your CBRE/ACSneeds to conduct business with your company. In addition, our web based system will allow you to view your company's current risk status to determine if there is any erroneous or outdated information reported about your company.
Achilles highly recommends that you view your company's risk assessment for any erroneous or outdated information. Much like pulling an individual credit report, it is a good business practice to know what is being reported about your company. Your company can review its report by logging into your Veritas Supplier Portal.
Our clients "invite" their suppliers to participate in the Achilles Supplier Risk Assessment Program. In most cases, our clients exclude suppliers who do not participate in their Achilles Supplier Risk Assessment Program from their listing of "Approved Suppliers". If your company chooses not to participate, CBRE/ACS will determine whether to engage in future work with your company.
While our clients value the relationship with your company, it is ultimately your internal business decision as to whether you wish to participate in the risk assessment program and maintain an ongoing relationship CBRE/ACS
Yes, your company must be assessed for each of your clients that has implemented the Achilles Supplier Risk Assessment Program as every client has its own unique risk ratings. In addition, Achilles provides each client with the most up to date information possible.
The enrollment process is easy. The process should take your company no more than 15 minutes to complete.
CBRE/ACS requires all of their suppliers to be enrolled in the Achilles Supplier Risk Assessment Program and to be re-assessed annually.
All companies can benefit from implementing the Achilles Supplier Risk Assessment Program. Please complete our Information Request Form.